Help Center
Answers to common questions. Cannot find what you need? Open a support ticket.
Getting started
How do I create an account?
Choose Register, pick your account type (learner, trainer, training company or corporate client), enter your details and accept the Terms and Privacy Policy. Learners can browse without an account.
Can one login have more than one role?
Not in this release. Each account has one role. Contact support if you need a different account type.
Is browsing free?
Yes. Anyone can search trainers, companies, programmes, sessions and opportunities without logging in.
Learners
How do I register for a training?
Open a programme, choose a published session and send a registration. The provider confirms, waitlists or declines it. You are notified at each step.
What does "Waitlisted" mean?
The session is full. If a seat is released the provider can confirm you. You are notified if that happens.
When can I write a review?
After a training is marked completed. You can review each completed training once. Reviews are checked before they appear publicly.
Trainers and companies
Why is my profile not public?
Profiles become public only after an administrator verifies them. Complete your profile, upload the requested documents and send it for review.
Does verification guarantee quality?
No. A Verified badge only means an administrator reviewed the documents you supplied. It is not a guarantee of quality or legal status.
How do opportunities work?
Verified companies post opportunities. Verified trainers apply with a proposal and fee. The company reviews applicants and shortlists or selects.
Corporate clients
What does the yearly subscription include?
While active, there is no limit on training requests or on how many trainers and companies you contact (anti-spam rules still apply). It lasts 12 months.
What happens when it expires?
Your records stay readable. New requests and new provider contacts are paused until you renew.
Payments and privacy
Are payments real?
No. In this release payment is simulated. Invoices say "Simulated document - not a tax invoice". Providers and clients settle directly.
How is my data protected?
Documents are stored privately and shown only to you and authorised staff. You can ask support for a data export or account closure.
Still need help?
Signed-in users can open a support ticket and follow the replies. Visitors can use the contact form.